If you cannot access the app, email privacy@umptrack.net from the email associated with your UmpTrack account with the subject Delete My UmpTrack Account.
For publication at UmpTrack.net/delete-account
UmpTrack gives users a way to request deletion of their UmpTrack account and associated personal data. Deleting the UmpTrack application from your device does not automatically delete your account.
How to Delete Your Account in the App
In the production UmpTrack app, sign in and open More or Settings → Account & Cloud → Delete UmpTrack Account. Review the warning and complete the confirmation steps shown in the app.
How to Request Deletion on the Web
If you no longer have access to the app, send an account-deletion request from the email address associated with your UmpTrack account to privacy@umptrack.net. Use the subject “Delete My UmpTrack Account.” If necessary to protect the account, we may ask you to complete reasonable identity-verification steps before processing the request.
What Is Deleted
- Your UmpTrack account record, subject to the authentication deletion process.
- Game assignments and game history associated with your account.
- Earnings, payment-status, and mileage records associated with your account.
- Performance reviews, ratings, and mechanics records associated with your account.
- Contacts and organizations stored within your account.
- Cloud-synced preferences and other account-specific application data.
What May Be Retained
We may retain limited information when reasonably necessary or legally required for security, fraud prevention, legal compliance, dispute resolution, tax/accounting obligations, or proof that a deletion request was completed. Temporary backup copies may remain until overwritten through normal backup cycles. Retained information will not be used to continue providing a deleted account as an active UmpTrack account.
Subscriptions
Deleting your UmpTrack account may not automatically cancel a subscription billed by Apple, Google, or another external billing provider. If you have an active subscription, follow the cancellation instructions provided by the billing platform. UmpTrack will make this requirement clear in the deletion flow when paid subscriptions are active.
Processing Time
We will process verified deletion requests within a reasonable period and in accordance with applicable law. If additional time or information is required, we will communicate that to you when appropriate.
Contact
Deletion and privacy requests: privacy@umptrack.net
General support: support@umptrack.net
Website: UmpTrack.net
Operator: Steven Springman Jr.